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Why am I not receiving SMS Codes?

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Why am I not receiving SMS Codes?

Why am I not receiving SMS Codes?

Why am I not receiving SMS Codes?

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To ensure your account remains secure, you may be required to enter a code sent to you via SMS when completing specific actions on your account.

To receive SMS codes, you will need to have a valid and in-service telephone number that is connected to a telephone provider.

As such, Voice over Internet Protocol (VoIP) telephone services are not supported.

How to Ensure You Receive SMS Codes

To make sure you don't miss SMS codes, check your mobile device isn't filtering these messages out.

We recommend disabling the Spam filter on your mobile device to ensure that SMS codes are not missed.

Please follow these steps based on your device:

iOS

Open Settings.
Scroll down and tap on Apps.
Select Messages.
Scroll down the Unknown Senders section.
Toggle off the Filter Spam button so that it appears grey instead of green.

Android

Go to the Messages app.
Select your account profile.
Select Spam and blocked.
Tap the three vertical dots in the top right and select Blocked numbers, find bet365, and click the X to unblock.

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